- All SHTURMANN GPS navigators have passed successfully the certification procedure and each model has a Compliance Certificate and a Sanitary/Hygienic Certificate. Copies of these Certificates can be reviewed in our official dealers’ sales outlets.

- The Warranty Period for each SHTURMANN GPS navigator is one year starting from the day of purchase. The day of purchase must be specified in the Warranty Card attached to the product kit. The warranty period for any optional accessory is 3 months starting from the day of purchase. Each warranty card must be validated by the cashier slip.

- Our PNDs are available in a number of retail chains such as ION, Start Master and Bely Veter (White Wind) or from Internet shops such as auto-gps.ru, navigator-market.ru and storr.ru. A more detailed list of shops together with the nearest subway stations can be found in ‘Where to Buy?

- Two color options — black and white — are available today for Mini100.

- Today Mini100 is sold with Navitel Navigator pre-installed on the device’s internal memory.

- Two color options — black and white — are available today for Play200.

Click your Audio Control panel and verify that the ‘Turn on FM’ box is unchecked.

- Today Play200 is sold with Navitel Navigator pre-installed on the device’s internal memory.

- No, this connectivity is not available.

- iGO can be updated at the official Nav-N-Go web site (www.naviextras.com). The instructions for map updating or for purchasing new maps can be found at our Forum (http://forum.shturmann.com/Default.aspx?g=posts&t=139).

- The Navitel Navigator (or City Guide) program is stored on the memory card. To boot this application, insert the memory card, turn on your PND and click ‘Navigation’. To boot iGO8, remove the memory card and click ‘Navigation’.

- By default each PND is supplied with the iGO8 application stored on the A200 internal memory. Optionally, these PNDs can also be supplied with Navitel Navigator or City Guide pre-installed. To learn whether your A200 does or does not have any one of these applications please look at the packing box and also check if the respective sticker and memory card are or are not in the box.

- To learn your phone number, send an SMS containing ‘777’ to short number 111. Or you can visit the Customer’s section on our web site and enter your SIM card number in the special box. To learn your account balance, send an SMS containing ‘11’ to 111. For more details on MTS’s SHTURMANN Crew tariff plan please downlink the .pdf file with a description of this tariff.

- Yes, you can if you call Navicenter at (+7-495)-644-9144.

- The answer depends on the particular navigation software pre-installed on your PND. Look at the sticker at the end wall of your packing box. If your software is Navitel Navigator then this application and/or maps can be updated at www.navitel.su. Avtosputnik can be updated at www.autosputnik.com. To update the City Guide program and/or maps visit www.probki.net.

If you fail to connect to the Internet from your PND, verify that
- Your SIM card account balance is positive
- Your SIM card is in its slot and is tightly fixed with the stopper
- Your battery’s charge level is at least 50%
- In the GPRS settings (Settings — Network — GPRS), the Automatic Connection box is checked and your operator is selected
- Your operator’s name is displayed in the top left corner of the Main Menu.

- Insert your MTS SIM card in its slot and fix tightly the slot stopper. Verify that the PND battery’s charge level is at least 50%. If everything is done correctly then you will see ‘MTS’ in the top left corner and an empty (i.e., uncrossed) circle to the right of ‘MTS’. This will be an indication of a successful Internet connection.

- Any recent Link300 firmware can be found on the Customers page of our web site. For more detail on and a discussion of each firmware visit our Forum at http://forum.shturmann.com/default.aspx?g=posts&m=570#post570

- Follow the instructions from our Forum at http://forum.shturmann.com/Default.aspx?g=posts&t=113